Programme Delivery as an Agile Scrum Master (C-ASM)
For Government and Public Sector

The Scrum Master is key in Agile project management, acting as a facilitator and advocate for the Scrum framework. Responsibilities include fostering collaboration, ensuring adherence to Agile principles, removing impediments, and supporting continuous improvement through retrospectives. As a servant-leader, the Scrum Master promotes openness, adaptability, and continuous learning.

In this two-day course, participants will acquire the skills needed to become an Agile Scrum Master, with content aligned to Government Digital Service (GDS) Standards. Designed by experienced Agile coaches, the CPD-accredited training includes presentations, real-world exercises, and informal discussions without the pressure of a formal exam.

No prior Agile experience is required, though a basic understanding of Agile terms or completion of the Agile Scrum as a Delivery Method Primer course is recommended.

Who this course is for

This course is designed for aspiring Scrum Masters, whether you're transitioning from project management or seeking a leadership role in Agile teams. Gain the knowledge and skills to excel as a Scrum Master, including facilitating Agile ceremonies, fostering team collaboration, and removing impediments for smooth project delivery.

Course Agenda

General Knowledge

Agile Delivery 101
Understanding Agile Principles and Values
Scrum Process and Sprints
Applicability of Scrum in Different Contexts
Overview of the Agile Manifesto
Introduction to GDS Service Standards and Service Assessments

Scrum Roles

Overview of Scrum Roles (Core & Ancillary)
Scrum Master Role and Responsibilities
Scrum Product Owner Role and Responsibilities
Scrum Team Dynamics and Collaboration

Scrum Events

Sprint Planning
Daily Scrums (Daily Stand-up Meetings)
Sprint Reviews (Sprint Demos)
Sprint Retrospectives
Agile Estimation Techniques

Scrum Artefacts

Product Backlog Definition and Refinement
Sprint Backlog Management
Burn-down and Burn-up Charts
Understanding Agile Metrics: Velocity, Cycle Time, Lead Time

Scaling Scrum

Working with Multiple Scrum Teams (Scrum of Scrums)
Working with Distributed Scrum Teams
Introduction to Agile Tools and Software (e.g., Jira, Trello)

GDS Service Standards and Service Assessments

Overview of GDS Service Standards and Their Importance
Conducting Service Assessments in Alignment with GDS Standards
Integrating GDS Standards into Agile Delivery Practices

Risks and Challenges

Risks and Challenges of Transitioning to Agile Delivery
Mitigation Strategies for Common Agile Challenges

Frequently Asked Questions

Discussion on Frequently Asked Agile Questions
Practical Solutions to Common Agile Dilemmas

Agile Knowledge Quiz

Examples of Multiple-choice Questions in the Optional Online Quiz
Real-world Case Studies and Examples

Service features

- Two-day Agile training course - Classroom or On-Premises - The course uses eCommerce and other - Business Case examples for context - Optional online CPD certification examination - Optional Agile knowledge quiz to help delegates gauge their level of attainment - Online Retrospective feedback to enable continuous course improvements.

Service benefits

- Understand Scrum's iterative approach to project delivery. - Master Scrum principles and rules. - Embrace the Scrum Master's servant leadership role. - Understand Scrum team roles and accountabilities. - Facilitate Agile events confidently. - Utilise burndown and burnup charts effectively for reporting. - Efficiently prioritise and deliver user stories. - Estimate effort using story points.

Course Registration & Assessment Fees

Programme Delivery as an Agile Scrum Master (C-ASM) For Government and Public Sector.

CPD Certification from £558

For availability and to explore how this course supports your professional development or organisational objectives please contact us. We will be happy to provide guidance and detailed information.

Training Methods

Online Online Scrum training via Web Conferencing software (for those who would prefer to join from home or office) Classroom Agile Scrum training in one of our Training Centres: Bracknell, Berkshire or St James's, London. Certification Assessment Only For existing Agile practitioners with a requirement for official certification. Service Constraints The online version of this course uses web-based conferencing software. If you are a public sector organisation or government department, access to some web-based services may be restricted on your network. Please advise us during your initial enquiry, so that we can work with you to ensure you or your team can connect to the online learning services before attendance is confirmed.

Post-Graduate and Teacher Discounts

You may be eligible for a 15% discount if you are a post-graduate having recently left full-time education at a school, college or university and your ISIC or TOTUM ID card is valid or not more than 3 months out-of-date, or you are a teacher or professor with a valid ITIC ID card. Request your discount code by sending us an email (trainingdiscount@ukscrum.academy). Your email must come from your assigned school, college or university email address ending with '.ac.uk' or '.sch.uk' if you are a teacher. You can also request your Post-Graduate & Teacher Discount code by sending us a scanned copy of your ISIC, ITIC or TOTUM ID card. Once you have received your Post-Graduate & Teacher Discount code (it may take a few days) select your Scrum course, then proceed to the checkout page. Send us an email or call 0844 288 9720 if you have any questions or need help with anything relating to your Post-Graduate & Teacher Discount.

Student Discounts

You may be eligible for a 20% if you are 17 or over and a full-time student at school, college or university or you hold a valid ISIC or TOTUM ID card. Request your Student Discount code by sending us an email (studentdiscount@ukscrum.academy) from your school, college or university email address ending with '.ac.uk' or '.sch.uk'. You can also request your Student Discount code by sending us a scanned copy of your ISIC and TOTUM ID card. Once you have received your Student Discount code (it may take a few days) select your Scrum course, then proceed to the checkout page. Send us an email or call 0844 288 9720 if you have a question or need help with anything.

Corporate and Educational Staff Discounts

We offer a range of discount programs designed to help your organisation save money whilst getting the training services you need to successfully apply Agile Scrum to your projects. Whether you are a small business or a large corporation, we will work with you to determine the best discount rate for your corporation, taking into account factors such as the size of your business, budget and specific needs.

Frequently Asked Questions

How does this course differ from other Agile courses? You will learn the 'How,' not just the 'What'! The course is a deep dive into Agile Scrum as a delivery method, ensuring an understanding beyond just passing the certification assessment. The course has been designed by highly experienced Agile practitioners and coaches with specialist experience working on GDS (Government Digital Service) Service Design Standard projects. You will find that the learning objectives are significantly more detailed than with other Agile courses. Can participants opt out of taking the certification assessment? Yes! During enrolment in the course, you can opt out of taking the assessment. Is the online course quiz optional? Absolutely! You are provided access to the online Agile knowledge quiz that accompanies the course. The quiz will help you to gauge your level of Agile attainment but is entirely optional. Will I receive my certificate as soon as I have the certification assessment? You will initially receive an Assessment Completion report. The report details the certification status: 'Pass' or 'Fail', and includes information on which questions were answered incorrectly. Your certificate is issued two to four weeks after completing and passing the certification assessment. Is CPD certification recognised by employers? Yes! CPD certification is recognised by private and public sector employers. In some government departments it is a valuable way to evaluate the skills of an individual and the quality of the learning activities. Is one CPD Point equivalent to an hour of training? CPD points are units that quantify time, the quality of learning and development activities. You will earn 13 CPD Points after successful completion of the course. If you only take the certification assessment, you will earn CPD points. Will my CPD certificate expire after three years? No! Your certificate will not expire however, best practice suggests you renew your knowledge after three years. You can do this by re-enrolling on the course to ensure your knowledge of Agile as a Delivery Method is up to date. Can I arrive on the same day and register to attend the course? No! You must pre-book your seat.

Disabled Access

Is the training venue accessible to wheelchair users? Yes! Both our training centres in Arlington Square (Bracknell, Berkshire) and St James's Square (London) are wheelchair-user friendly. The car park in Arlington Square has parking bays for Blue-Badge pass holders. There is plenty of street parking in St James' Square. You will need to plan your journey to ensure nearby street parking. Is the training floor flat? Yes! The training room floor in both locations are flat (i.e. not raked). If you have any specific requirements or questions regarding accessibility, please do not hesitate to contact us, we will be happy to assist you further.

Ongoing Support

Email support No Telephone support No Webchat support No Online support No Community Support Yes! We are planning community support. In the third quarter of 2024, delegates who have completed the CPD course certification assessment will receive an exclusive invitation to join our Professional Agile Practitioners’ Group. This distinguished community is hosted on Slack, providing a dynamic and private space for certified professionals to connect, collaborate and thrive. As a member, individuals engage with like-minded Agile practitioners, fostering an environment of continuous learning and knowledge exchange. This unique platform serves as a hub for sharing best Agile practices and knowledge whilst staying abreast of the latest trends in Agile methodologies. Joining this community not only signifies your certification but also opens doors to a network of experienced professionals dedicated to advancing Agile practices. It is not just a certification; it is an ongoing journey of growth and professional excellence within our thriving Agile community.

Training Locations and Facilities

Where are the training centres located?

Our training cenres are located in Bracknell and in London. Click here for more information.